Jobs@
New York

At Chrono24 we provide a platform for watch dealers from over 100 countries to offer their luxury timepieces to 14M visitors every month from all around the world. The goal of our global Customer Support Team is to offer each and every user the best buying experience possible. As a Customer Support Representative, you will support users before, during, and after the purchase process and provide resolutions to their inquiries via phone and online ticket system.

The Merchant Support Representative acts as the primary interface between Chrono24 and the verified dealers on our platform and directly assists the Account Management team with day to day operations and support initiatives. Our aim is to provide world class support to Merchants selling on the Chrono24 platform. We strive to predict the Merchants’ needs before they recognize any issues, create innovative self-help tools, and provide solutions to help our Merchants better serve their customers.

As a Chrono24 Private Client Advisor, you will advise and support our customers as they purchase luxury watches. You will help mediate between buyer and seller to guarantee an optimal purchasing experience. You stand out not only with your communication and sales skills but also with your knowledge of luxury watches. You will employ these skills to promote a closer relationship between our online marketplace for luxury watches and our customers.

As a Senior Marketing Manager in New York, you'll be responsible for all marketing strategies targeted toward the US market. This includes taking on a wide range of tasks and projects and implementing our brand strategy in the United States.