Jobs@
New York

Chrono24 is the leading online marketplace for luxury watches. We provide a platform for watch dealers from over 90 countries to offer their luxury timepieces to 14 million watch enthusiasts every month. The goal of our global Customer Relations team is to offer each and every user the best buying experience possible. As an After-Sales Representative, you will comb through transactions with high probabilities of having been completed outside of our platform to see if we can capture potentially lost revenue. This is a critical role in capturing revenue for the company, working with Account Management when specific dealers are violating our terms and conditions, and answering any questions buyers may have who are still looking to make a purchase through our platform.

The Merchant Support Representative acts as the primary interface between Chrono24 and the verified dealers on our platform and directly assists the Account Management team with day to day operations and support initiatives. Our aim is to provide world class support to Merchants selling on the Chrono24 platform. We strive to predict the Merchants’ needs before they recognize any issues, create innovative self-help tools, and provide solutions to help our Merchants better serve their customers.

As a Senior Marketing Manager in New York, you'll be responsible for all marketing strategies targeted toward the US market. This includes taking on a wide range of tasks and projects and implementing our brand strategy in the United States.