Japanese-Speaking Account Manager (all genders)

Chrono24 is the leading online marketplace for luxury watches. Every day, we connect more than 450,000 watch enthusiasts from around the world – across borders and language barriers. A new dimension for watch buyers has begun, and we’re not just following the crowd, but leading at the forefront. More than 2,500 dealers and countless watch collectors use our platform to offer around 450,000 timepieces to customers from all over the globe. We’re growing fast and enjoy pushing ourselves beyond our limits. We’re collaboratively shaping our future with our own hands. With our global approach originating from Karlsruhe, Germany to Hong Kong and New York as our branch offices, we are always on the lookout for creative characters to help us further develop these branch offices. Are you the one we are looking for?

What you can expect

  • Be an integral part of our international customer success team and provide our international dealer customers with account management support.
  • Provide support for our regular customers, by telephone, e-mail and visits as per need.
  • Through your sales skills you are able to get our existing customers excited about new products and services.
  • Actively communicate with potential dealers on a daily basis.
  • Establish sustainable business relations with international watch dealers.
  • Contribute your own ideas and suggestions in order to further optimize our processes.
  • Perform any additional ad hoc duties.

What sets you apart

  • Over 3 years of working experience in account management in any industry
  • Strong command of written and spoken Japanese and English. Speaking another language is an advantage.
  • Strong communication skills which allow you to win over customers
  • Enjoy engaging directly with a great variety of people
  • Team player with motivation to take their own initiative
  • Proficient in MS Office (PowerPoint, Word, Excel, Outlook and Teams etc.)
  • Have passion, creativity, and curiosity to learn.
  • Don't know much about luxury watches? Don't worry, we'll teach you everything you need to know.

What we offer

  • 5 days work
  • 14 days annual leave
  • Medical and dental insurance upon completion of probation
  • Work-life balance
  • Flat hierarchy; fun and energetic working environment
  • Ideal workplace for personal growth
  • Attractive remuneration package will be offered to the right candidate

We’re wired a bit differently, not just in reference to our cutting-edge technology. At Chrono24, we pursue ambitious goals in an intriguing environment. We love a dynamic corporate culture with flat hierarchies. We offer a start-up atmosphere with excellent development opportunities. Are you enthusiastic about tackling new challenges that suit your personality and abilities? Perfect! Because as Japanese-speaking Account Manager working full time in our office in Hong Kong you’re able to actively shape our future success.