Customer Service Employee in part-time (m/f)

At Chrono24, we provide customer service to watch enthusiasts from over 80 countries. Our goal is to offer each and every one of them the best buying experience possible. As a full or part-time customer service employee, you respond to customer inquiries about our luxury watch marketplace. You’re adept at handling sticky situations and are able to find satisfactory solutions for all parties.

What you can expect

  • You are an important part of our young customer relations team, which comprises open-minded employees from more than 8 countries.
  • You support our users from all over the world when they have questions about buying or selling watches on Chrono24.
  • You bring your own style to the role and establish long-lasting business relationships with your customers.
  • You answer incoming inquiries using a ticket system and on the phone.
  • You guide our users through the purchasing procedure of our Trusted Checkout service, which we offer as an attractive payment option.
  • You're always thinking about how we can further improve Chrono24 and our customer service.

What sets you apart

  • You can win customers over with your communication skills, both on the phone and via e-mail.
  • You have a strong command of both written and spoken German and English.
  • You stand out thanks to your proactive approach, teamwork skills, and ability to act on your own initiative.
  • Ideally you already have customer service experience.
  • Don't know much about luxury watches? Don't worry, we'll teach you everything you need to know.

What we offer

We’re wired a bit differently, not just in reference to our cutting-edge technology. At Chrono24, we pursue ambitious goals in an intriguing environment. We love a dynamic corporate culture with flat hierarchies. We offer a start-up atmosphere with excellent development opportunities. Are you enthusiastic about tackling new challenges that suit your personality and abilities? Perfect! Because as a Customer Service Employee in part-time, you’re able to actively shape our future success.