Watch Expert (all genders)

City: Karlsruhe Type of job: Full-time employee Entry Date: immediately

As a part of our customer relations team, you will ensure that fraudulent activities and listings are detected early. You will combine your watch expertise with our security mechanisms and create with us excellent quality on our platform.

You will uncover every fraudulent attempt and analyze the patterns and methods of fraudsters. In addition, you will ensure that Chrono24 remains a secure online marketplace for high-quality watches.

What you can expect

  • You are an important part of our Customer Relations Team, composed of open-minded employees from over ten countries.
  • You are responsible for all posted listings, ensuring the authenticity of watch offerings and the trustworthiness of sellers.
  • You monitor security processes to detect and prevent fraudulent activities at an early stage.
  • You engage in communication with our international customers, primarily via phone or email.
  • With your wealth of experience and knowledge, you help to devise new mechanisms and processes to keep Chrono24 secure.

What sets you apart

  • Watches are your passion: You have a solid knowledge of watches, and you're eager to continually expand this knowledge and share it with others.

  • You are accustomed to taking responsibility and making decisions.

  • As a pragmatist, you enjoy approaching new challenges in an investigative and solution-oriented manner, and you diligently solve them.

  • You are fluent in both German and English, with proficiency in additional languages being welcomed.

  • Proactive thinking, teamwork, and self-motivation are among your key attributes.

  • You are adept at using common office solutions, and you quickly adapt to new systems.

Diversity at Chrono24: We believe there's strength in diversity.

Diversity is at the core of our business culture. We firmly believe that diversity leads to a culture of tolerance and understanding. Each individual's unique experiences enrich our team and contribute to our success, which is why we never ask you to be anything but yourself.

You are YOU, and that's how it should be.

Your application will be handled by
Marie Gölz
+49 721 96693-798

Do you have questions? Feel free to call us.